Student Store - ecommerce FAQs
Turning Technologies offers its higher education student customers the convenience of ecommerce through our fulfillment partner, Centra Worldwide. If your college or university has selected this option for students, you can purchase ResponseCard® RF keypads via our online store. Below is a list of Frequently Asked Questions about our ecommerce option.
What is the URL to purchase student ResponseCards (clickers)?
Students should check their course syllabus or ask their professor for the appropriate URL to purchase their ResponseCard keypad. Professors, if you are unsure as to the correct URL your students should use, please contact your campus IT Administrator or Angela Battles at Turning Technologies, 1-866-746-3015 extension 7608.
What if I have problems with the ecommerce site?
If you are on our ecommerce site and experience any kind of technical difficulties, please contact Centra Worldwide.
Phone: 714-903-3520
Fax: 215-895-9649
Email: turningtechnologies@centraworld.com
Hours: Monday through Friday 7:00 a.m. – 5:00 p.m. (PST)
I’ve ordered my ResponseCard, but still haven’t received it. How can I check its status?
If you would like to obtain information about your order or its shipping status, please contact Centra Worldwide.
Phone: 714-903-3520
Fax: 215-895-9649
Email: turningtechnologies@centraworld.com
Hours: Monday through Friday 7:00 a.m. – 5:00 p.m. (PST)
How do I get technical support for my ResponseCard (clicker)?
If you feel your ResponseCard is not functioning properly, please contact Turning Technologies’ Customer Support Team.
Phone: 1-866-746-3015
Email: support@turningtechnologies.com
Hours: Monday through Friday 7:00 a.m. – 9:00 p.m. (EST)
I dropped the course that was using a ResponseCard. Can I return it?
If students drop the course requiring a ResponseCard keypads, ResponseCards can be returned within 30 days of purchase for a full refund without a restocking fee. Student will be responsible for shipping costs back to Centra. Returns more than 30 days after the purchase date are not permitted. Please contact Centra Worldwide if you wish to return your ResponseCard.
Phone: 714-903-3520
Fax: 215-895-9649
Email: turningtechnologies@centraworld.com
Hours: Monday through Friday 7:00 a.m. – 5:00 p.m. (PST)
Who is Centra Worldwide?
Turning Technologies has partnered with Centra Worldwide to process ecommerce transactions and shipment of ResponseCard keypads to our higher education student customers. You will see their logo and contact information on the ecommerce website, the return shipping label and packaging slip, as well as on your credit card statement.
Our partnership with Centra allows us to ensure cost effective processes that will benefit our customers with savings. If you have any questions or concerns related to the services provided by Centra, please contact us at info@turningtechnolgies.com.
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